Indian Railways — ac was not working

Address:

Ranchi, Jharkhand, 834003

12826/Jharkhand Sampark Kranti Express PNR no :[protected] and[protected] . We 6 people were travelling in AC -3 tier from Ranchi to Anand ViharTerminal. But the AC was not working from the Source station till the arrival station. We informed the station manager at MURI jn, he said from here onward the AC will start working but he was lying. The train was running without AC till Mughal sarai. No official heared our grievance at Mughal Sarai. The train again was stopped at Allahabad Jn. The JE and other officials guaranteed us that the AC will work till Anand Vihar, also he gave in written with undersigned but again he was lying.