Indian Railways — Against attitude of vendor

Address:560034

Dear Sir/Madam,
On 5th May, 2017 at 20.15 hrs, one Mr.Jaffer who was manning the tea stall cum condiments stall in platform no.5 of Bengaluru city railway station refused to accept genuine 10 rs coins saying they have been advised not to accept them even if they were genuine.He also refused to accept any notes of higher denomination and insisted on giving exact change of 15 rs or 20 rs.by way of notes only. Unfortunately, I had notes of only higher denominations(100 and above) and did not have any other change. He even threatened me to go and complain to whomever. If this is the attitude of railway employees and if they don't accept genuine legal tenders, I wonder what the common man can do in private establishment. Please take necessary punitive action and make sure genuine notes and coins are accepted all over the railways. I have image and video proof of the whole episode, please let me know how to share.
Thank you for your patience.
Vijay
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information