Indian Railways — allotment of berth in trains

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irctc

Dear sir/madam,

Yesterday (Ie. On 19.10.2017) myself & my husband travelled by train no. 11022 (Chalukya express) from madurai jn. To yeshwantpur rly. Station.

We have booked the tickets online (Opted for lower berths) more than 100 days in advance ie. On 6.07.2017. Iam 53 & my husband is 58 years old. Without considering our age we were allotted upper berth & side upper berth.

We thought due to diwali holidays all the lower berths will be full. But to our dismay, when we boarded the train, we noticed that most of berths were empty including several lower berths. We had to request tte for lower berths & he was very obliging & finally we got lower berths.

But at the time of booking the tickets itself we could have been allotted lower berths & we would have been very happy without any tension.

Another incident which i would like to narrate is given below :

My aged parents (Both in their eighties) were travelling from yeshwantpur to palakkad jn. By garibrath train on 5.10.2017. We booked the tickets on 4.10.2017 (Online), nearly 300 to 400 berths were vacant at the time of booking. Inspite of that both of them were allotted upper berths. Finally with great difficulty they got lower berths.

I am unable to understand the logic behind the allotment of berths. I would request the railway authorities to look into similar cases & give preference to allot lower berths for middle aged passengers & senior citizens.

I think it can be taken care at the time of booking the tickets online / offline please.

Thanking you,

R. Vijayalakshmi