Indian Railways — allotment o[censored]pper berths to senior citizens

Sub: complaint for allotment o[censored]pper berths against senior citizen
My railway pnr number is [protected].
I have booked a train ticket on 16 april2018 by train no 14317 indore dehradun express, for indore to agra cant by 2a {second class ac} with journey date 24 june 2018 for 5 persons. Out of which four are senior citizens and one lady of 56 years i. E of more than 45 years ie all qualifying for lower berths. At the time of booking 14 berths were available in 2a.
However booking has been confirmed for only one side lower berth, because of which we are feeling difficulty in travelling.
Since there is a provision of lower berth preference to senior citizens as well as for lady above 45 years and there are 3 ladies, all qualifying for lower berth, as such we are feeling great difficulty in taking up the above journey due to knee pain problem. Hence i request you to kindly look into it for prviding suitable lower berths. With an intimation of your kind action in this regard.