Indian Railways — amount not refunded

Address:

Nagpur, Maharashtra, 440013

Hi my name is sumit das i have to register a strong complaint against the irctc officials who are working in the online ticket booking website. I had booked 4 tickets out of which i had cancelled 2 tickets and 2 tickets i had booked and amount was deducted from my account and ticket not booked., i am sending you the details of the ticket booking as under. (1) transaction id no:[protected], pnr no:[protected], date of journey:23-dec-2017, cancellation id/refund id:[protected], transaction amount:5795.00, refund amt:1250, bank:payumpp, transaction date:16-oct-2017, date of cancellation :16-oct-2017, 15:06:32 hrs, train name:bilaspur rajdhani express. (2) transaction id no:[protected], transaction cancellation id/refund id:[protected], refund amt:3915, remaining details same as above, cancellation id/refund id:[protected]. (3) transaction id:[protected], date of booking:16-oct-2017, cancellation id/refund id:[protected], transaction type:failed, transaction amount:₹5795. (4) in one separate special case the ticket which i had booked in that the amount got deducted from my debit card, i. E; from my account but the ticket was not booked so i humbly request you whoever you are concerned to look into this matter and resolve this as soon as possible.