Indian Railways — announcement poor at rewari station

Address:

Rewari, Haryana

I'm travelling from rewari to karnal via chetak express (12982) from rewari to delhi saray rohilla (Time 3:35am to 5:05am and then via himalayan queen (14095) from delhi saray rohilla to karnal (Time 5:35am to 8:30am but when chetak late 10-15min. Then another train 12481 which time at rewari 3:52am and 12982 which is reached from 3:40 to 3:50am.
There is no announcement at their which one go first. Some time 12982 will go and some time 12481will go.
On date 21dec.18 chetak express 12982 reached at rewari at 3:45 am and departure on approx 5am. No any announcements when it will go.
Due to this i will not reached at karnal where i left my important exam.
So, please do proper announcement so that passenger reached at their station on time.

Please take proper action.
I hope this issue is resolved.