Indian Railways — At the time of chart preparation ticket status changed from RAC to WL

Address:New Delhi, Delhi
Website:indianrail.gov.in

Dear Team,

I have booked train E-ticket before 4 Month ( PNR [protected], Date of Journey 04/04/2017 ), When I booked ticket at that time it was in RAC till chart preparation...When Train Chart Prepared at that time suddenly my ticket status changed from RAC to WL & Cancelled ticket automatically. I called to 139 they told that they dont know that why status changed from RAC to WL as train was not cancelled. They told that discuss with TC Head Office in station..I went immediatly in station & they told that we cant do anything, we dont know that why status changed...Somebody told that train reduced & somebody told that railway converted one coach to VIP Coach...I asked to complain immediatly but they told that it is not possible to complain becuase of ticket purchased by online...Nobody helped & on last moment status changed from RAC to WL & No other option given by Indian Railway in this case...I arranged Private & came with high amount...Now I want refund of high amount Rs 15000 form Railway because it was 100% mistake by railway & train was running...it was not cancelled, ...Kindly help me to provide me refund Rs 15000 against indian railway changed my status from RAC to WL on last moment. My No is [protected].
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Complaint comments 

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Sir,
I am complaining about the unhygienic conditions of coaches of train no. 19805
it's seems to be that Indian railway doesn't want to respect the priority of a common people. Indian railway doesn't want to follow "Swach Bharat Abhiyan".The coach is full of dirty and smelling.
please take necessary action as soon as possible..

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