Indian Railways — Atvm

Address:400097

I am using smart card for railway ticket bookings, i am happy with it. But just wanted to report one issue which i have faced twice due to faulty atvm machine in malad east. I booked a ticket and money got deducted but no ticket was printed. Also the machine did not show any error. This is not acceptable as there is no way of getting the money back. There should be some option to reclaim the money as its a waste of time and money both due to the faulty machines.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, I got cancelled my ticket PNR No [protected] on 29/05/17. Refund type was electronic. But till date my money is not refunded. Please do the needful.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6270
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information