Indian Railways — behaviour of t. t squad and t. t in swarn jayanti 12781

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New Delhi, Delhi, 110051

Need urgent help, i am in swarn jayanti exp-12781 which just departed from the agra station. As i already had confirmed ticket for 12641- pnr - [protected]. But the train was 2.30 hrs late so we were suggested by t. T @agra station to take other train as i am travelling with 2 elder person. On there suggestion they ask us to buy general ticket with assurance that it can be upgraded in sl class with giving differences in fair. We did the same. Once we boarded the train the 2 t. T in this train start shouting that why you done this and you need to pay 1300 more for sl class and penalty also. When we told him that with us their are 2 elderly ladies are also there and as per the advice of agra t. T we boarded the train and we are agree to pay difference in fare. But that t. T start fighting with me & my husband and was very rude in behaviour and saying that you will pay money or i will deport you from the train and will charge you penalty by saying that you had are without ticket. He snatch the ticket to which i had. Then he said will charge money for 2 tickets & let you sit. He force us too pay the money. The receipt number is 568149. I had issue that if 3 females were travelling n 2 were old how can he behave like this