Indian Railways — berth occupied by another person.

Address:Patna, Bihar, 800002

Pnr:[protected], trn:13005, doj:22-07-19, sl, pnbe-bsb, dp:03:50,
Amit kumar sinha, s6 14,
Fare:155. This rail travel is insured.
Above are the details of my ticket.
A person ia. Forcefully occupying my berth and is not vacating it he is abusing me.. I have tried every possible means. Tte is saying we are helpless. Rpf is saying they cant take any actiin without tte.
Now, i am travelling standing in crowd. What is the meaning of reserved berth then?
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