Indian Railways — bike not delivered

Dear sir i booked my bike self book on 30/11/2017 fm jabalpur to mariani jn.
My pnr no[protected], &[protected]. My bike number is wb-20 s-1034
My booking slip no is 135275. When i reached destination my bike was not delivered and it is not in parcel wagon
I facing inconvenience for not delivering my bike.. Before booking through i approached safe express.. They told it take 01 week for same bike and amount is same but i think through self booking i will get bike as early... But railway also failed...