Hi, I have booked parcel ( 2 coolers) from Nagpur to Daund in the name of Sumedh Gajbhiye with PRR no [protected] on 06/04/2016 by 12136 Nagpur Pune express.But due to parcel office's carelessness they did not load the parcel on that day in the specified train.Later after 2 days they loaded the parcel in Maharashtra express but instead of Daund they sent the parcel to Pune again due to their carelessness.and now since 2 days it has still not been sent from Pune to Daund.
Another thing is the parcel office people are not willing to help.they do not receive phone calls and if received they keep the receiver aside and do not speak.when i went to the office and asked they said we have other work also other than receiving your phone calls.and when i asked them to call to Pune and Nagpur regarding my parcel they give me phone numbers and say that u speak directly to them.
First of all they do not do their work properly and more over they behave like this and do not help.
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