Indian Railways — Booking ticket distribution/houlting time

Address:

492001

Dear sir/madam

I Sevak ram patel complaining for 12070 jansabdi express which runs from raigarh to gondia .
my issue is that at raipur station passengers are not getting enough time for getting in/ getting out from the train it create lots of problem to both passenger to whom it's destination n same for boarding passanger.

it's my humble request to indian railway please exceed houlting time or distribute passenger equally on all coachs.

Thank you