| Address: | Varanasi, Uttar Pradesh, 221010 |
Please note that i was scheduled to travel with pnr[protected]. The ticket was wait listed and i continuously checked for the status since 6:00 p. M. Onwards and finally got the status ~8:20 p. M. Only. Since the ticket was in wl and travel for 2 days, i decided to cancel the ticket. Now, prs counter was already closed by then hence, approached current counter at manduadih station. They suggested that this can only be done at the originating station i. E. Mughalsarai and it takes ~2-2.5 hours of travel from varanasi.
As per the information online, http://erail.in/Rail/RailwayRefundCharges.aspx, i approached the counter and they informed that it is not accepting. This was at 8:36 a. M.
How can a passenger with this approach cancel the ticket for trains in the night (Between 8:00 p. M. To 8:00 a. M.) especially for the originating stations such as mughalsarai which serves mainly passengers from varanasi.
Please help with my cancellation and refund of money. Was this information helpful? | 
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