Indian Railways — Cancellation of train no.14624 on 28.05.2017

Address:

New Delhi, Delhi, 110001

Dear Sir
I did reservation for my journey from Delhi to Betul in Train No. 14624, Patalkot Exp. one month back. I got reservation in B1 coach for 28.05.17 with PNR No. as [protected]. After reaching station on 28.05.17, I was informed that Train no. 14624 has been cancelled. I asked for the alternate arrangements but did not receive any positive response.
There was no intimation from railways for cancellation of the train through any means of communication like SMS/ Email/ telephone. It is total humiliation. I have spent to and fro taxi fare without any reason. Moreover now I did not get reservation in any of the Train for now. This is total injustice on the part of Railways . The information should have been given beforehand so that I could have planned my journey alternatively or railways should have made alternate arrangements if train was being cancelled.
Shame on railways for running in professional ways .
I did not found any change in the system though claimed by the existing GOVT. with phenomenal increase in fares .
Utter shame.
Regards
Vaishali Panse