Indian Railways — catering people charged 120/ - each for veg.thali for lunch and dinner , overcharged by 100/- for 2 thalia. they do not issue any receipt.

Address:New Delhi NCR, Ghaziabad, Uttar Pradesh, 201013

I am Yatish Kumar Sharma, was traveling with my wife Rekha Sharma on 23.9.19 on birth number 57 and 60 by train number 12801 Purushottan Express from Gaya to Ghaziabad in B-1 AC Coach. I ordered one Veg Thali in Lunch and another Thali in Dinner. I was overcharged by 50/- each Thali. One hundred twenty for each Veg Thali in place of 70/- as given in your IRCTC Menu given on Internet, this I came to know the next day after deboarded the train.My PNR number is [protected]. Your Pantry Car people do not issue any bill. I seldom travel by train. This is an open loot. In front o[censored]s the fellow passengers were charged 120/- each for Vegetarian Thali, so I could not doubt at that time.

Kindly get refunded my 100/- for 2 Veg Thalis either in my Paytm Account, my mobile number is [protected]. I am a resident of Ghaziabad (UP).or in my savings account number[protected] with ICICI Bank, block A Connaught Place, New Delhi.

This is an open loot. You are requested to get done a surprise checking. Even the quality of food is very poor.

Kindly initiate action at the earliest under intmation to the under signed.

Regards
Yatish Kumar Sharma
[protected]@yahoo.co.in
[protected]
Ghaziabad
24.9.19
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6271
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information