Indian Railways — Change in provided coach

I booked a 2S ticket for janshatabdi12082train for my journey from ERN to CLT dated 26.08.2015. I was expecting a janshadabdi second sitting in which i could use my laptop(i m carrying my works on the way too..i m neither demanding nor expecting a dedicated charger port). But i got a normal passenger train seating in which i cud hardly sit. The fat man sitting next to me is encroaching my seat too..a seat splitter or hand could at least prevent his belly from hitting me frequently. I hav given Tatkal fare..rs.135+some extra to sum up rs.157. Two days later another rs.11.5 is to be deducted as irctc service charge. After all this expenses, i m getting a normal passenger sitting. This is as if i booked a 3tier ac ticket and i got a sleeper coach to travel. I guess i paid double than normal fare just to experience the comfort which i m denied off. Ticket examiner told me rather i shud register a complaint. Coach.D1.. PNR.[protected]
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6271
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information