Indian Railways — Change in ticketing procedure

Address:

Mumbai City, Maharashtra, 4000029

Dear Ma’am/Sir,

I’am Western Railway traveller from Santacruz Mumbai station to Bhillad Gujarat station. The ticket for Virar shuttle to Gujarat was issued at destination Santacruz station so far. Today it was refused and I had to travel to Virar on a ticket and again book another ticket from Virar to Bhillad. Double trouble had to pay double the price and also stand twice in the que for the tickets (Virar is always busy and hardly 2 counters are operating the early hours).

When I travel Bhilad to Santacruz at Rs. 35, but to travel from Santacruz to Bhilad I have now pay twice the amount.

Request you to revert back to the earlier procedure of issuing tickets at local stations.


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