I booked 3 tickets for my mother (Age:62), Sister In Law (Age:35) and 2 kids aged 8 and 4 from Delhi to Bangalore by Duronto Express (Train Number: 12214)
PNR Num:[protected]
Date of Travel: 2nd June 2014
Class: 2 AC
The tickets were showing as confirmed on the date of Journey but showed the seats as RA1 35, RA1 35 and RA1 41 on chart preparation. On inquiring we came to know that it was a RAC ticket which surprised us as the tickets were showing as CNF: confirmed status. To add to our horror, they were given just 3 RAC seats to be shared with 4 people at a time. On inquiring we came to know that one coach was removed from the train at the last moment and all the people from that coach were adjusted in other 2AC and 3AC coach. Finally we got one confirm seat and 2 RAC and my family faced a lot of challenge adjusting 4 people on 2 seats. It's really unfortunate as had i known they will face this problem, i would not have asked them to board the train. Now its not allowing me to file TDR as well. Kindly take necessary action.
Thanks,
Piyush Saxena Was this information helpful? | 
Post your Comment