Indian Railways — charging an invalid fine

Dear sir/madam,
We were two passengers travelling from whitefield railway station to banglore city junction on 24/01/2020 through marikuppam banglore city train at 6:20-7:40am and we were charged a fine of rs 540/- saying that we travelled through express train using passenger ticket. We have a valid receipt for the following. The station ticket collector argued with us without giving us the chance to tell and charged a fine which is invalid.
We expect you to take action on this as soon as possible.
Our receipt number is 25
582527
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information