Indian Railways — Cheated by change in seat aggangement

Address:

vidya nagar, guntur

I have booked my ticket on 12.06.2021 for my spouse, my kids and for myself. My wife has choosen side lower, kids has choosen side upper and i have given lower birth choice. My wife and kids are particular with their respective seat but i was not having issue with my birth. Due to some official reason i have postponded my journey and i have clearly mentioned cancellation details and respective alloted lower birth for cancellation but they have cancelled my ticket and provided other two member ticket but they have changed their respective birth. They have chaged my wife birth from side lower to lower birth which is unfair with me and cheated to the passenger. When the passenger has cancelled his ticket his birth part to be cancelled and you cannot change the birth of other passenger. Please look into the matter on urgent basis and provide me the same side lower and side upper birth as per the ticket. Really horrible and pathetic situation of indian railway . I want ur urgent attention