Indian Railways — complaint about railway staff (train no 12769, pnr [protected])

To
The minister of railways
Govt. Of india

Dear respected sir,

I am currently traveling by the train no 12769 from mpl to sc in b1 coach and my seat number is 61 (Pnr [protected]). Its 11:00 pm now.

I was sleeping and suddenly realised that somebody was hitting very hard from the other side of the shutter (Its between ac coach and sleeper coach) of our coach. We guessed there might be some emergency like accident or someone was in crisis on the other side of the shutter. As the sound was very hard we rushed and informed the attendant of our coach mr. Veeraswamy who was having rest on the front side of our coach.

The moment mr. Veeraswamy opened the shutter we realised that one railway staff (Mr. Raghuram nayak) was hitting the shutter very hard. Along with me there was another passenger mr. Pratap reddy (B1 39) who witnessed the whole incident.

This incident has not only created a chaos and panic but was also harming the physical asset of the railways. We were shocked to see the insensitivity of a railway staff towards the assets of the railways and also insensitivity towards the comfort of the customers.

We expect you to take suitable action in this regard and also inform us as citizens of this country about the action taken.

Look forward to your action!

Regards,
Suman laskar