Indian Railways — complaint about refund process
Rarahcha on Jan 2, 2018
I have a confirmed ticket in bagh express dt 01.01.2018 my pnr no is[protected] ljn to rupc but at the time of journey the train was late approx 3.5 to 4 hrs that why i cancelled my confirm ticket your customer care executive told me that i got full refund because that is railway policy but still i am not able to submit your file tdr process when i am submitted your system showing no record found and now i have no idea that i got my money or not plz let me know my mail i'd and contact no is below
Booking type - online
[Jan 02, 2018] Indian Railways customer support has been notified about the posted complaint.
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+91 11 2338 XXXX
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001