Indian Railways — complaint for don't delivery of my parcel

Dear sir
We are from sabuj nursery booked 3 percel from howrah railway station to vishakhapatnam railway station which prr no [protected] on dated 01.10.2019. For which i pay as calculate railway charge rs 305. But still now it not deliver at vishakhapatnam railway station. When i check status of my booking at online i saw that it loading at train no 18645 & unloaded at first hydrabad railway station & second time it loading at train no 17256. Still now it seen same.in this percel i send living plant which if late on delivery it will damage. So please action on this as soon as possible.