Indian Railways — damage by rats in ac coach of indian railways

msramarao

from Hyderabad, Telangana

Address:

South Central Railway Secunderabad, Hyderabad, Telangana

Today we came by train no.17651 changalpattu-kachiguda coach no. - b4, seat no. 58, 59, 61, 62, a. C. 3 tier, ticket by the name of sravanth (Mobile no. [protected]) & others, reached kachiguda station today morning. We found that all our luggage bags were damaged by rats overnight. Two of the bags are brand new and got severely damaged along with clothes inside one of the bags beyond repairable. Please look into the matter.

It is very disappointing to see the damaged bags nibbled by rats. The worth of the bags including cloths damaged is about rs. 6000 and we expect a reimbursement for the damage as displayed in the photo.

Despite regular announcements by the government of india and railways regarding improvement of quality of food and maintenance of coaches, the maintenance is further worsening day by day.
Please let me know if you can reimburse the amount else we have no other option but to approach consumer forum/ombudsmen.

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Comments

shahbaz2301

from Ajmer, Rajasthan

I am travelling in golden temple express 12904 in coach s9 on 15/06/19 at bharatpur station the train is full o[censored]nauthorised passengers with general ticktes and they occupied lobby bathroom and there is no place to move even we cant go to toilet and also the TC has not come