Indian Railways — didn't get my bike through parcel service

Address:

831013

I booked my bike with registration number jh05e 4195 on 27.01.2018 in utkal express (18478) with pnr no. [protected] from nizamuddin to tatanagar station. When i enquired on 30.01.2018 in tatanagar station, got information that bike not loaded yet from nizamuddin.
On 02.02.18 got sms on my mobile no. [protected] that bike is loading in train no. 18478 from nzm to tata. When enquired again on 03.02.2018 in tatanagar station got information that it could not be unloaded in tatanagar due to overloading and went to khurda road station and from then my bike is over there and no one is giving information that when i will get my bike.
This is so frustrating and now i am mentally harassed as i return back to delhi without delivering my bike to brother.