Indian Railways — ignorance of our cooling request as per season in 2 ac coach

Address:

Anand, Gujarat

Dear sir,
We are today (08/09/17) traveling through train no 18501 in 2ac seat no 33, 34 and we had requested to the coach attendendent to do temperature settings as per standard set by raiway. But coach attendendent refused our request and argued us with misbehaving.
Coach tte also communicated him but he became so rigid to change temperature.

Request to take the appropriate actions and communicate us so that we can take refund for non ac journey for the particular span.

Regard
Sumeet payak
[protected]