Indian Railways — I'm complaining about not receiving my bike which I parcelled on train 16311 SRI GANGA NAGAR EXPRESS

Address:

Noor Mahal, Karinkada, Chullimanoor P O

On the 30th of November 2021, I booked a ticket from Jodhpur to Kochuveli on train number 16311 SRI GANGA NAGAR EXPRESS and I parcelled my bike on the same train. But when I reached my destination, my bike was not found on the train. When I enquired on Jodhpur railway station, they were irresponsible and they said it was parcelled and it will reach whenever... I would really like to get my bike back and this issue resolved at the earliest.
BIKE DESCRIPTION : TVS NTORQ RACE EDITION 125 CC BLACK AND RED COLOUR
TRAIN DETAILS : 16311 SRI GANGA NAGAR EXPRESS