Indian Railways — I'm complaining about ticket collector

Dear sir,
I was traveling with my sister from durgapura to sawai madhopur. I had reserved seats no. 4 and 5 in s1. Some of the passengers had a lot of luggage and had put these near our seats, and we were unable to sit properly. When we asked the other passenger to remove there luggage they denied. So, we asked ticket collector to request them but instead of asking them, he was favouring them and asked us to adjust and in a very rude manner.
I request you to teach him how to talk properly with passengers.
And also he had given many none reservation passengers seats out of some monetary benefits that he took instead of penalties.
Hope that we do not experience this next time.

Yours sincerely,
Anadi goyal

Train no. 22982
Coach: s1
Seat no.: p1 4 and p2 5
Pnr : [protected]