Indian Railways — indian-railways:-train cancelled and no refund initiated

Hi,

This is regarding pnr :[protected].

The train was cancelled for the above said pnr scheduled to be run on 12th feb, 2019 from allahabad to bathinda.
First of all if railways is canceling any train it is the responsibility of railways to arrange conveyance.
An sms stating "inconvenience caused is deeply regretted" is not enough always. When allahabad (Prayag raj) was highly crowded with
Pilgrims, it was responsibility of railways to arrange some special trains not to cancel the existing ones and to put the travelers into trouble.

Anyways, it has been a month now since i have filed tdr and no refund is initiated from railways.
Please let me know the status of my refund.