Indian Railways — insult by t.t

13118, D2, 51, 52, 53, my copassenge occupied the total luggage place, and don't allow us to keep our luggage, and told us "ask T.T" T.T came and said "I can't do anything, you have to manage "I said "then, who will solve the problem?"he said in insulting tone "apnara jhogra korun " how T.T dare to insult passengers?I lodged complaint at koaa station, First I lodged complaint at Twitter during my journey, but no steps was found, even none contact with me, so I lodged a complaint at koaa station and, my pnr [protected]