Indian Railways — issue of ticket at counter

Address:

533101

Sir
Train no 20809, date of journey:[protected]
Sambalpur to nanded arrived at parvathipuram town 10 mins before i. E., 5:44 /5:55
Departure time is 5:57
Meanwhile the ticket issuing clerk was rejected to issue tickets. And we are very much suffered and he spoked ruthlessly.
Then i have to pay rs 630 /towards parvathipuram to rajahmundry.
Please take action against him and refund my amount