Submit a Complaint
Railways
Indian Railways

Indian Railways — Late running of Duronto but food was not provided during lunch time

Train No. 12260. PNR:[protected]. date: 09.05.2017
This Sealdah Duronto was supposed to reach at 12.35 pm but it was 2 hours late and the passengers were not provided any food during lunch time. Labelling it as a premium train, you are charging extra bucks but when it comes to provide better service it is still poor. Why so? Please explain. There must be refund of money that you have charged extra and also for the inconvenience caused.
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related Indian Railways reviews

[Resolved]Indian Railway - Dirty bedding11[Resolved]Indian Railways - Inadequate security provided in Train3[Resolved]Indian Railways - Non refund money of e-ticket18[Resolved]Indian Railways - Ruthless to Senior Citizens1[Resolved]Indian Railways - Internet booking6
View all 6269 Indian Railways Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    View all 6269 Indian Railways reviews & complaints
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information