Indian Railways — let running of 20821

Pune santragachi humsafar express almost more then 8 hours let running. How i reach my home at mid night? Who is responsible for this let. This train have no pantry car so there have no food no water. It's a pathetic condition and very bad service from indian railways. Railway must be close this weekly express otherwise need to improve this service. Who will pay my all extra expenses with this journey and harrassment also!
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20821 train are always late my worst experinence by this train i travelled two time to much delay first train is 4hrs dealy and second one is 8hrs dealy please dont book this train

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