Indian Railways — Luggage and Motorcycle not delivered to the booked station

Address:122001
Website:Indian Railway

I Dr tarachand Rupale booked 6 luggage bags and one motor cycle mp 09 0805 from Bhuj station to Gurgaon, and i was also in the same train for the journey- PNR No- [protected], Coach S-8 & sleeper no- 1 & 4 in the train Ala HAjarat Express- 14312.On reaching to the gurgaon station i went to collect the the luggage & Bike but the officials there told that your parcel will be delivered in old Delhi, but at the time of booking in bhuj any body didn't tell me about the fact that luggage & bike will not be delivered in Gurgaon & they also made luggage ticket up to Gurgaon station, numbered 08 C 990372, dated 08.05.2017. Due to some very serious problem i cannot go to Old Delhi station to collect luggage so I am still waiting for my luggage & bike in gurgaon. what can i do now to get the same. please answer as its 6 days passed that i couldn't collect my luggage.
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Indian Railways customer support has been notified about the posted complaint.
May 15, 2017
Updated by Dr Tarachand Rupale
my mobile no is [protected]
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Pnr-[protected], cancelled 5days before travel date at the respected railway ticket counter is still awaiting refund, payment made through swipe machine at the same counter. Refund amount printed- Rs. 960.00 . Kindly check and refund the same Asap. Contact number - [protected] .

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