Indian Railways — misbehave and excess charge for dropping someone

Address:

Bokaro, Jharkhand

We went bokaro steel city railway staion on[protected] at around 7:55 pm and we were forcefully charged rs 15/- despite we were on exit point of the parking premises after dropping our relative within 2 minutes.
Parking personnel have earlier told us that i[censored] pick or drop someone and checkout the parking within 5 minutes after parking then you will not have to pay. However they charged us forcefully and misbehaved and humilliated us. They told us do whatever u can do but we will take money like this only.
We even requested them that please see the cctv footage and show us if the duration of entry and exit will be more than 5 days than we will give you rs1000/-.
They told us screen is not working and you have to give the charges anyway.
They were 5 person and they humilliated us and forced us to pay the charges which was actually not to be charged.
This kind of activities should be stopped by taking harsh action on them then only we can expect our beloved nation to get on the top of the world.
Corruption and wrong doings of people should be taken seriously and strict action should be taken at every level be it at lower level or higher.
Its not the matter of rs 15/- but its the matter of type of people and style of serving at public places... And their tone and behaviour reflected like no one will ever take any action on them ever.
Please take action on those people and intimate us.. Please
Not for the sake of our satisfacton but for our better nation.

Abhishek raj
Deputy manager
Sbi
Mob no -[protected]