Indian Railways — misbehaviour by ticket examiner

Dear Sir,

I’m writing this mail in order to bring the matter of misbehavior by one of the ticket examiner at Durgapur (dgr) station on the morning of 26.08.17.

On the morning of 26.08.17 after I got down from Mayurakshi Fast Passenger (53046) at Durgapur station, I was asked to show the ticket by one of the ticket examiner at the main exit at Platform no. 1. After I handed the ticket he examiner cancelled the ticket & refused to hand me over the same citing some law. When I asked him that how was I supposed to claim by travel expense he rudely replied that it was not his lookout & pointed towards a box where it was written to submit the tickets in it. He also took me to an office where he showed me a register where details of some tickets were noted but he could not show me any memo/notification/written record which could support his claim.

Yet when I kept insisting for the ticket he threatened me to arrest me & keep me in custody as long as required as he is the representative of the president of the union of India & he has the authority to do so. At this point of I was so exasperated that even I asked him to arrest me as he was preparing to lodge an FIR against me on the ground of causing hindrance to a railway official while discharging his duty. Now another senior official rushed into the room & asked the examiner to let me go & asked him to get back to his workplace as he had left the exit gate un-manned. During this entire period he kept yelling at me hurling derogatory remarks at me. Only after the other person intervened, his voice became soft & he advised me either to ask my company to write a letter to the railway ministry asking for numbered ticket or simply slip out of the station through any un-manned exit without being detected.

Now, my question is, is there really any law like this & if so, is there any official notification there ? Everytime I requested an examiner to return the ticket I was given so without any questions being asked. Here I was threatened with prison time & was mis-behaved only for having to know any particular law. I was also told that I was not invited by the railways to avail it’s services.

I am writing this report with this expectation that my grievance will not fall in deaf ears & no other passenger is harassed like this.

I am attaching the ticket for which all this has happened.

Also this particular examiner didn’t have any name plate on him.

With regards
Abhradeep Goswami