Indian Railways — missed the train 12971 dt. 23.10.2017 due to local mumbai trains running late by 30-35 mins.

Address:

Raigad, Maharashtra, 410210

Dear mr. Piyush goyal,
I would like to bring it to your notice since the day you had taken the charge as minister of indian railways, the services has gone worst to the worst.
It is my observation that the trains are running very late and there is no control or supervision over them.

Today (23/10/17) i was to travel ahmedabad by bdts-bvc express (12971) and to board the train from andheri at 21:45 hrs.
I resides at kharghar (Out skirts of navi mumbai) to catch the train i choose to travel by local train scheduled at 19:46 from kharghar station. The local train was delayed by around 30-35 mins... It arrived kharghar station at 20:16 hrs... And reached andheri at 21:50 (Scheduled arrival is at 21:08 hrs).. Almost delayed by 40 mins.. Due to which i missed my train.

I had a scheduled of meetings for tomorrow at my office.. But now i won't be able to attend the same due to failure of indian railways services. I hope you can understand my situation.. As you are an educated person. And will definitely make sure in improving the services.

As per the rules i will be getting just an refund of 25% that to due to failure of your department. I would suggest to refund full amount to self with an salary pay of 1 day to me.

Details:
Name: jitendra sharma
Train no: 12971
Berth no.: a1/25

Thanking you,

Regards,
Jitendra sharma