Indian Railways — missing of parcels

msamuelvinod

from Rajahmundry, Andhra Pradesh

Address:	533004
Website:	IRCTC

I have booked four parcels at surat on 17th to be sent by bhavanagar express (17203) on 18th nov 2017 along with me on pnr no.[protected] to kakinada and the prr no.[protected] and i have received a sms stating that your 4 parcels or loaded in the train. To my great surprise on 19th night at around 8.30pm i have received a sms stating that your 2 percales have been loaded in the gowthami express at secunderabad. After getting down fromthae train i did not even found the rest of the two parcels. On 20th morning we got two parcels in the gowthami express and the parceles were cut open and almost worth of ten thousand rupees (10000/-) sarees were stolen. The rest of the parcel were not found where they are. So kindly do the needful and take action as soon as possible and handover my parcels. Thanking you yours sincerely match. Samuel vinod

+5 photos

Was this information helpful?

No (0)

Yes (0)

Indian Railways customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by msamuelvinod After taking home we found another parcel also was cut open from down and out of that they have stolen 15sarees worth another 10000/-actually they are not supposed to unload any where since they are booked against the ticket and they have to give delivery as soon as i get down the train. Pl. Take action and do justice. Thanking you.

Nov 21, 2017

Updated by msamuelvinod Yesterday evening I have received a SMS sating that your 1 parcel loaded in Gothami express and the parcel received in an open condition and stitched with thread where as I made it packed with tape and seal.for your kind information i am herewith enclosing the photos. This is state of the parcel received at kakinada today.

Related Indian Railways reviews

View all 6269 Indian Railways Reviews

Comments

908

from Pehowa, Haryana

Train 12497 shane punjab.date 17/11/17 Coach D5, dirty stinking toilets with cockroaches. Dirty non cleaned seats and coach. Complaint to [protected], [protected], [protected] yielded no response. Train was standing in the yard yesterday. Even then such a poor condition. Who will take care of indian railway.

Vidya Xavier

from Madhugiri, Karnataka

Korba express is being held at vaikom road for the past one hour with out any reason. The passengers in the train are continuing to wait long hours from aluva station itself. Please try to rectify the problem as our time is also precious.