Indian Railways — missing parcel of indian railways parcel department

Address:

Ambala, Haryana, 133001

Sir i have booked 02 steel box from barddhaman jn (Bwn) to ambala cantt (Umb) on 18/12/19. They booked my parcel on 13049 hwh amritsar exp.. The train arrived at ambala on 21dec19. The parcel staff of ambala not get down my parcel at ambala.. From 21dec 19 i was asked about my parcel they don't have any response..in the boxes are soo usefull household items. I served in army. They refused me daily. My receipt no 659924