Indian Railways — Money deducted from bank account but not credited in r wallet UTS App

Address:Mumbai

Hello !
Today 27.04.2022 i recharged my uts account two times of Rs. 100 each from my bank account but my uts wallet shows 0 rupees as balance.
In recharge history page its showing that recharge has been initiated but its been a week and also the money is not refunded yet.
Ref No[protected] Rs.100.40/-HDFC bank
Ref No[protected] Rs.100.40/-HDFC bank
Please help
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Hello !
Today 07.05.2022 i recharged my uts account two times of Rs. 100 each from my bank account but my uts wallet shows 0 rupees as balance.
In recharge history page its showing that recharge has been initiated but its been a week and also the money is not refunded yet.

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