Indian Railways — my laptop bag stolen in train in secunderbad

Address:

Hyderabad, Telangana

My laptop bag and some documents and items inside that was stolen in secunderabad station on 3-jan-2019. I have given fir in vijaywada grp and given a copy of that to grp secunderabad.
But no action taken till date.
Also i gave complaint in indian rail lost stolen item site with fir attachment.

But after some day i got response from website. Give an fir without checking mail content or fir attached.
Gouri prasad nanda