I had a waiting ticket given on counter by the staff who said will be confirmed, we went to catch the train but our name was not there on the chart. So we went to cancel the ticket, there was a mad rush due to peak hours. Now after my number came they refused to refund my money sighting the train has left. I did not want to cancel i wanted to travel but was not allowed. This is a double loss monetary and now m stranded in ajmer with no where to go. I would request please help me get my refund as it's only logical. Ticket no.[protected]Ajmer-borivali)
Closure remark:- प्रिय ग्राहक, वेटिंग लिस्ट टिकटों का रिफंड रेल नियमानुसार गाड़ी के निर्धारित समय से आधा घंटा पूर्व तक ही सम्भव है, आपको समय पर टिकट कैंसिल करवाकर रिफंड ले लेना चाहिए था | धन्यवाद i
It is not making sense mr prabhu said they were helping passangers get other trains going in same direction if they cant board cos of waiting ticket.
They cant gaurantee that a passanger will get to the window in half hour post the train has departed cos of the q.
I had to travel by bus with 2 infants for 24hrs after lying in the hotel doinf nothing for 2 days, reached back monday evening so loss of pay.
Why cant they pay me back it is not like they blocked a seat for me and i dint go. Was this information helpful? | 
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