My wife and another lady relative travelled to Bangalore by train number 12657 MAS SBC SF MAIL on 28.11.2023. This train departed from Chennai at 22.50 pm. There was NO water in both the latrines in the coach since the train started at 22.50 pm from Chennai. Coach number S-7 and PNR [protected]. They told the TTE and he assured that it will be filled in the next station. After that the TTE could not be found and water was NOT filled. All the passengers travelled without water for the entire journey. You can understand the plight of passengers, especially ladies and children !! We had purchased tickets under PREMIUM TATKAL QUOTA as it was very urgent to go to Bangalore. Is this the way Railways treat its passengers ? What action is going to be taken against the TTE who did not take initiative even after informing ? Will the Railway Minister or any Top Brass take some action so that such thing does not occur again ?
@RailMinIndia @AshwiniVaishnaw
Was this information helpful?
No (0)
Yes (0)
Indian Railways customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment