Indian Railways — non availability of tte and not clearing waitlist

I am travelling in train no. 12140 sevagram express from jalgaon to vhusawal on 8th of march 2016 at 4.20 pm. My pnr no is [protected]. Out of my 4 seat 2 seats are confirmed but remaining 2 seats is wait list. No any tte visited my seat and not cleared the wait list seat. But on the other side non reserved people are sleeping on births and reserved people's are standing.
Many people are travelling without ticket who are not supposed to board on train. I am having reservation but in-spite of it i am not able to get my berth due to sleeping of non reserved people on the births in the train. I searched for tte who can help me but in-spite of being on his duty he was not present near by the train so as he can solve my and other passenger's problem. Then i approached towards ac bogie which was 5 compartments behind it. There i contacted ac - tte whom i told about my problem, but he irresponsibly answered me to get back to my coach where i'll find sleeper coach tte who was not present there on his duty.in this mixed confusion and running suddenly the train whistle blowed and the train went away i catch the running train due to such irresponsibility of tte who are supposed to help passengers but they didn't, who allowed people without ticket to board on train. Because of this only, i mentally and physically hardened
Pnr no. : [protected] (12140 sevagram express)

Note:
(1) my complaint is that if any tte was on duty on coach no. S-3 then where was he?
(2) if railway didn't appointed any tte in that particular coach then it was railways mistake due to which many passengers suffered.
(3) in these circumstances when i reached ac-tte his attitude was not good towards the fellow passengers he was irresponsible which didn't suited any public servant's behaviour.
Lost which i have suffered due to this irresponsibility of railways:
Moreover i get physical and mental harrsment
Therefore, i request you to refund my above amount and please take appropriate action against the tte whose absence resulted in this, so as no more people need to suffer this type of mental stress in further future
Vishal nemade
Mob. [protected]