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Indian Railways — non delivery of bike sent as parcel

I had given by bike to be sent from Visakhapatnam to Asansol on 18th Jun. The bike was loaded as parcel. However when I came to Asansol junction to collect I came to know that my bike was not unloaded at asansol junction and it was taken to Patna and unloaded there. There my bike has been kept since one week and nobody is caring to send my bike back to Asansol. Everyday I am going to Asansol junction to request to send my bike from patna. It has been a mockery.

non delivery of bike sent as parcel

Complaint Status


[Jun 23, 2019] Indian Railways customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    29%
    Complaints
    5274
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    Resolved
    1543
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001