Indian Railways — non delivery of parcel from gwalior to shahdol

I had parcel my bedding and books in single parcel from gwalior (Mp) indian railway parcel service on 23 aug 2017 with prr no. [protected] (Pwb/sdl-shahdol) for delivering in shahdol (Mp) but till now (11 sep 2017) parcel had not been delivered. And gwalior parcel office sevice persons are not responding to querries, and there is no correct information where is my parcel.. Plz help
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Indian Railways customer support has been notified about the posted complaint.
Sep 11, 2017
Updated by drarun_gupta
last uptade of loading parcel from gwalior is of 27 aug 2017 13:17 in train 18508

Sep 23, 2017
Updated by drarun_gupta
till date, my parcel is missing, and i m not seeing any progress..
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Pnr. No.[protected] &[protected] cancilation Date 25-05-17 I have not yet received the amount in my account. please refund above said amount to me immediately.

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