Indian Railways — Non functional escalator and lift on kachiguda railway. Station

Address:

560037

We (N. K. Tewari and meera tewari) were traveling by kacheguda to yeshwantpur on 25/02/2017. Pnr [protected]. Coach no. A - 2, berth no. 13 & 15.
1. Escalator and lift on p. F. No. 1 were not functioning. We are senior citizen.
The train departed from p. F. No. 3. We have to climb through stairs. Lift and
Escalator was working on p. F. No. 3.
2. The toilets of the coach were not clean. The faucet was leaking. The curtains were shabby and not aligning together.