Indian Railways — non providing of seats after reservation

Address:

121 Palash, Mahindra Greenwood, Jat Kheri, Hoshangabad Road Bhopal(M.P.), 462047

I have resrved six seats vide pnr no [protected] on 16 nov 2018 for 14 mar 2019. But on boarding train at jasidih, tte has failed to provide six seats as booked. I have expended rs 1347/- for months in advance.

May i request you to kindly, intimate reasons for not providing my seats. Also process for return of a sum of amount of rs 1347/- alongwith interest on above amount.