Indian Railways — Non - receipt of steel box

Address:	Ernakulam, Kerala, 682016
Website:	www.consumercomplaints.in

Dear sir
Reminder no.1
A steel trunk was loaded from gwaliorparcel office in favour of me on 10/05/2017 vide prr no.[protected] to ernakulam junction by mr. Chandra singh but the said steel trunk not yet received. On tracking, it is came to know that the said item was loaded in train train no.18508 hirakud express instead of other direct trains moving towards ernakulam kerala.
In this connection, i have already lodged a compliant on 29/05/2017, but no action taken so far. Indian railway complaint status id no.1584259
Kindly do the needful and arrange to send my steel trunk to the destination i. E. Ernakulam junction on priority.
Thanking you
Suresh babu
Contact no.[protected]